Any and all transactions between ServiceWraps, LLC (“ServiceWraps,” “we,” “our,” or “us”) and its customers (“Customer,” “you,” or “your”) are subject to these Terms & Conditions (“Terms”). By accepting a quote, submitting a deposit, or engaging ServiceWraps for any services, you agree to be bound by these Terms. Please review them carefully. ServiceWraps reserves the right to update these Terms at its discretion.
ServiceWraps provides commercial vehicle wrap design, production, and installation services. Our services include custom wrap design, vinyl printing and lamination, professional installation, graphics removal, and related services as described in individual project quotes.
ServiceWraps may, in its sole discretion, perform production and installation in-house or engage an independent third-party print and installation provider (an “Install Partner”) for all or part of a project.
All quotes are valid for thirty (30) days from the date of issue unless otherwise stated in writing. Pricing is based on the project scope described in the quote, including vehicle type, wrap coverage area, materials, and any additional services. If the actual scope of work differs materially from the original quote, ServiceWraps reserves the right to issue a revised quote. No additional work will be performed without the Customer’s written approval of any revised pricing.
Design Fee
If ServiceWraps is providing wrap design services, a design fee of $500 per vehicle applies. This fee covers concept development, layout, unlimited revision rounds for the quoted design, and preparation of final print-ready files. Design work for vehicles or scope not included in the original quote is treated as a separate project and quoted separately.
Graphics Removal
If existing graphics must be removed before installation, removal is billed at $150 per hour with a minimum charge of $450. Estimated removal time depends on the age and condition of existing materials. ServiceWraps is not responsible for any damage to vehicle paint, clear coat, or body during the removal process, including but not limited to paint lifting, discoloration, or clear coat failure. Vehicles with aged, deteriorated, or non-OEM paint finishes are at higher risk of damage during removal.
A non-refundable deposit of fifty percent (50%) of the total quoted project cost is due upon acceptance of the quote. This deposit secures your position in our production schedule and covers costs incurred by ServiceWraps for design work, material procurement, and production preparation. The remaining balance is due in full upon project completion, prior to or at the time of vehicle pick-up. ServiceWraps reserves the right to retain possession of the vehicle until all outstanding balances are paid in full.
Late Payment
If the remaining balance is not paid within seven (7) days of project completion, ServiceWraps may assess a late fee of 3% per month on the outstanding balance until the balance is paid in full. If the Customer fails to pick up the vehicle within seven (7) days of project completion, a storage fee of $25 per day may apply.
ServiceWraps creates custom vehicle wrap designs based on information, brand assets, and design direction provided by the Customer. Digital design proofs will be provided for the Customer’s review and approval before production begins.
Customer-Supplied Designs
If the Customer provides their own design, ServiceWraps will review it for print-readiness and compatibility with the vehicle template. ServiceWraps is not liable for errors in customer-supplied designs, including but not limited to spelling, color accuracy, resolution, or placement issues.
Color Accuracy
Final printed graphics may vary slightly in color from on-screen digital proofs due to differences between digital displays and printed output. On-screen colors are for representation only. Industry tolerance for color matching is a variation of plus or minus 3% to 5%, which is considered acceptable.
Color Matching Service
If the Customer requires matching to a specific color, such as a brand color, ServiceWraps offers a color-matching service for $150 per project. This service is separate from, and in addition to, any request for a physical proof. Even with color matching, an exact match cannot be guaranteed, and the tolerance described above applies. A Customer who wants to verify color before full production should request a physical proof, which ServiceWraps will arrange.
Design Approval
Production will not begin until the Customer provides written approval of the final design proof. Once written approval is received, any changes to the design may require a reprint at the Customer’s expense. It is the Customer’s responsibility to verify all text, phone numbers, URLs, and brand elements before providing approval.
Prior to installation, ServiceWraps will conduct a visual pre-inspection of the vehicle and document any pre-existing damage. ServiceWraps is not responsible for pre-existing damage to the vehicle, including but not limited to scratches, dents, rust, paint chipping, or non-OEM paint finishes.
Right to Decline
ServiceWraps reserves the right to decline or postpone installation if the vehicle’s condition is not suitable for wrapping. Conditions that may render a vehicle unsuitable include excessive rust, peeling or flaking paint, non-OEM or repainted surfaces, and significant body damage. If ServiceWraps declines to proceed, the Customer’s deposit will be refunded less any design or production costs already incurred.
Vehicle Preparation
The Customer is responsible for delivering the vehicle in a clean, dry condition. The vehicle must be washed and dried no less than 24 hours prior to the scheduled drop-off time, using mild soap and water only. Do not apply waxes, gloss enhancers, tire shine or treatments, or any aftercare products prior to drop-off. ServiceWraps will perform additional surface preparation as part of the installation process. Vehicles that arrive excessively dirty or not fully dry, or that require decontamination beyond standard preparation, are subject to a $250 cleaning fee.
In-House and Install Partner Work
ServiceWraps may perform production and installation at its own facility or, in its sole discretion, transmit the approved design and project details to an Install Partner located within the Customer’s geographic area for production and/or installation. Where ServiceWraps performs the installation in-house, ServiceWraps is responsible for its own workmanship, subject to the warranty in Section 8 and the limitations in these Terms. Where an Install Partner is used, the Customer acknowledges and agrees that:
1. ServiceWraps may coordinate project scheduling and logistics with the Install Partner on the Customer’s behalf; however, the Install Partner is an independent contractor and is solely responsible for the printing and/or installation work it performs.
2. While the Customer’s vehicle is in the Install Partner’s possession, care, custody, or control, the Install Partner is solely responsible for the vehicle and bears all risk of loss or damage, including during transport, installation, storage, or any related handling.
3. ServiceWraps shall have no liability for, and expressly disclaims any responsibility related to, (a) any acts, omissions, or workmanship of an Install Partner; (b) any damage, theft, or loss to the Customer’s vehicle or property while in the Install Partner’s care; or (c) any claims, costs, or expenses arising from or related to the Install Partner’s services.
Installation Timeline
Full wraps typically take two to five business days to install, and partial wraps can usually be completed within one business day. Rushing the installation is not advisable, and ServiceWraps (or its Install Partner) reserves the right to take an additional day to resolve any issues that arise during installation.
Minor Imperfections
While wraps are designed for a smooth appearance, minor imperfections such as occasional wrinkles or small bubbles may occur, particularly on severely curved, concave, or complex surfaces. These are inherent to the wrapping process and are not considered defects.
Hardware Removal & Reinstallation
The installation process may require temporary removal of vehicle hardware including but not limited to mirrors, door handles, emblems, trim pieces, lights, and antenna components. While ServiceWraps takes reasonable care during hardware removal and reinstallation, ServiceWraps is not liable for damage to vehicle hardware that occurs during this process, including but not limited to broken clips, cracked trim, scratched surfaces, or hardware that does not function properly after reinstallation.
Wrap Exclusions
Unless specifically included in the project quote, full or partial wraps do not include coverage of mirrors, door handles, emblems, or plastic and chrome parts. Additional charges apply for wrapping these areas.
Future Wrap Removal
ServiceWraps is not responsible for any damage to the vehicle’s paint, clear coat, body, or hardware that occurs during the removal of a wrap by the Customer, the Customer’s agents, or any third party in the future. Improper removal techniques — including but not limited to insufficient heat application, excessive force, use of inappropriate tools, or failure to follow manufacturer-recommended removal procedures can result in paint lifting, clear coat failure, adhesive residue, surface damage, or hardware breakage. The Customer acknowledges that wrap removal is a skilled process and that ServiceWraps’ warranty does not extend to damage caused by unauthorized removal. ServiceWraps strongly recommends that wrap removal be performed by a qualified professional.
A vehicle wrap is not paint. It is a specialized pressure-sensitive vinyl material with real physical limits. The points below describe normal characteristics of the wrap process so expectations are clear before work begins.
Wraps are designed on a two-dimensional template and applied to a three-dimensional surface. Small variations from the proof are normal and are caused by compound curves, indents, recesses, body lines, rivets, and silicone. Vehicle body lines are not perfectly parallel to the ground, so two-dimensional graphics will not sit at the exact angle of the vehicle’s lines once installed.
Vinyl is printed on 54 to 60 inch wide material and applied in vertical panels. Because most vehicles are wider than 54 inches, seams and overlaps may be necessary and are a normal part of the process. There will be approximately 1 inch seams where panels meet. On complex designs with many matching points, 100% graphic alignment cannot be guaranteed, and a 5% margin is considered acceptable on large outdoor advertising projects.
Vinyl can only stretch so far before it slightly alters in color. In some cases a relief cut must be made, or a patch installed, which may reveal a small amount of the original paint color. Areas such as those under door handles, mirrors, ABS plastic, rubber trim, chrome trim, oxidized surfaces, behind gas caps, and inside door frames will not be wrapped. Where extreme curved surfaces such as mirrors and bumpers are wrapped, the original paint color may show at the tight edges. This relates to material limitations, not install quality, and ServiceWraps cannot warranty areas with extreme curves. ServiceWraps will make the Customer aware of these areas before design begins.
Vinyl adheres well only to sound, catalyzed vehicle paint and glass. It does not adhere to plastic trims, moldings, handles, or mirrors. Poor surface paint or failing clear coat will not allow the adhesive to bond properly, and adhesion may fail. It is the Customer’s responsibility to bring in a vehicle that is ready to be wrapped.
ServiceWraps provides a twelve (12) month in-house warranty on all vehicle wrap and graphic installations, subject to the terms and conditions set forth in the ServiceWraps Vehicle Wrap Warranty Policy. The Warranty Policy is incorporated into these Terms by reference. ServiceWraps passes on the existing warranty provided by the manufacturer of the product installed; if the manufacturer declines a warranty claim on the product, ServiceWraps is not responsible for any further warranty on that product.
The warranty does not cover failure of vinyl in areas where the vehicle has paint damage, rust, chipping clear coat, or other damage to the paint or body, nor does it cover the material limitations described in Section 7 or damage caused by unauthorized removal.
Aftercare
Please wait at least one week after the wrap or graphics are applied before washing the vehicle. Avoid high-pressure and power washing, and never use an ice scraper on window graphics. Avoid harsh chemicals of any kind, as they can deteriorate the laminate over the vinyl. Sweeping or brushing windows with a soft broom and using the rear window defroster will not damage window graphics.
ServiceWraps-Created Designs
Graphic designs created by ServiceWraps remain the intellectual property of ServiceWraps, LLC. The Customer is granted a non-exclusive license to use the design for the specific vehicle(s) and project described in the original quote.
Portfolio Usage
The Customer grants ServiceWraps a perpetual, royalty-free license to photograph, record, and display the completed vehicle wrap in ServiceWraps’ marketing materials, portfolio, website, and social media channels. If the Customer wishes to opt out of portfolio usage, they must notify ServiceWraps in writing prior to installation.
Customer-Supplied Materials
The Customer represents and warrants that any logos, images, designs, or other materials provided to ServiceWraps for use in the wrap design are owned by the Customer or that the Customer has obtained all necessary rights and permissions for their use. The Customer agrees to indemnify ServiceWraps against any claims arising from the use of customer-supplied materials.
The Customer will defend, indemnify, and hold harmless ServiceWraps and its officers, directors, employees, agents, affiliates, Install Partners, successors, and assigns from and against any and all costs, claims, damages, expenses, and liabilities of any kind (including, but not limited to, reasonable attorneys’ fees and costs) with respect to any claims or suits arising out of any act or omission of the Customer, its officers, directors, employees, agents, affiliates, successors, or assigns, connected with or related to these Terms and the services provided by ServiceWraps. If a claim for indemnity is made under this Section, ServiceWraps will give the Customer prompt written notice of any alleged liability or action and will tender the full defense thereof to the Customer. ServiceWraps will not be liable for any settlement of any such liability or action effected by the Customer without the prior written consent of ServiceWraps.
To the maximum extent permitted by applicable law, ServiceWraps’ total aggregate liability for any and all claims arising out of or related to these Terms or the services provided hereunder shall not exceed the total amount paid by the Customer to ServiceWraps for the specific project giving rise to the claim. In no event shall ServiceWraps be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to lost profits, lost business opportunities, or loss of goodwill, regardless of the cause of action or theory of liability.
Except for the express warranty set forth in Section 7 and the ServiceWraps Vehicle Wrap Warranty Policy, all services are provided “as is” and “as available.” ServiceWraps makes no other warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.
In the event of a dispute arising out of or related to these Terms or the services provided, the parties agree to first attempt to resolve the dispute through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, the parties agree to submit the dispute to binding mediation administered by a mutually agreed-upon mediator in Hillsborough County, Florida. If mediation is unsuccessful, either party may pursue resolution through binding arbitration or litigation in the courts of Hillsborough County, Florida. These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles.
ServiceWraps shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, fire, flood, epidemic or pandemic, government action, war, terrorism, civil unrest, labor disputes, supply chain disruptions, power failures, or cyber-attacks. In the event of a force majeure, performance timelines shall be extended by a period equal to the duration of the delay. If a force majeure event continues for more than sixty (60) days, either party may cancel the affected order without penalty.
Cancellations must be made at least 24 hours prior to the scheduled installation or drop-off time. Cancellations made less than 24 hours in advance, late drop-offs, and no-shows are subject to a $500 fee. Failure to make the vehicle available for a scheduled installation without prior notice will be treated as a late cancellation. Rescheduled installations will be assigned the next available installation date based on ServiceWraps’ production schedule.
Entire Agreement
These Terms, together with any project quote constitute the entire agreement between the parties and supersede all prior understandings, agreements, or representations.
Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
Waiver
The failure of ServiceWraps to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Notices
All notices required or permitted under these Terms shall be in writing and delivered to the contact information provided by the Customer at the time of project engagement, or to ServiceWraps at the address listed on service-wraps.com.
Modification
ServiceWraps reserves the right to modify these Terms at any time. Updated Terms will be posted at service-wraps.com/terms with a revised effective date. Continued engagement with ServiceWraps after changes are posted constitutes acceptance of the updated Terms.
Last Modified: 6/22/2026
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